Are your units clean? What is the cancellation policy? What is your weather policy? Is an attendant provided? Can I have my event at a park? How long can I keep the party rentals? How do I reserve my party rentals? How much room do I need to set up a bouncer? What are the jumper house rules? What kind of power is required?
Are your units clean?
Our units are cleaned and sanitized after each use. Top of Page What is the cancellation policy?
Cancellations must be made 7 days prior to the date of your event. If you decide to cancel, you have 90 days to use the
non-refundable deposit towards another party rental. The cancellation must be in writing or by phone. If you fail to cancel
in writing or by phone, the deposit is forfeited and the deposit cannot be used as credit towards another party rental.
Top of Page What is your weather policy?
A representative will contact you prior to delivering the equipment if the weather is questionable. If you will like to cancel
due to the weather, you must contact us at least an hour prior to your scheduled delivery time. We reserve the right to
cancel due to rain or high winds. There is no refund once we have setup the party rentals. Top of Page Is an attendant provided?
We do not provide attendants. Once the equipment is setup, we will go over the operation of the equipment and
safety rules. Top of Page Can I have my event at a park?
Yes! Some parks require that you have reservations in order to have a bouncer at the park. Contact the park district for
requirements. Also check to see if electricity will be available, if not we can arrange for a generator for an additional
charge. We will also need to know the time that you plan on ending your party so that we can arrange to pick up the
inflatable immediately after. Top of Page How long can I keep the party rentals?
We do not charge by the hour. We plan around your event. We guarantee setup at least an hour prior to your event
starting and pickup when your event ends (at a reasonable hour). A daily rental is 6 hrs. Top of Page How do I reserve my party rentals?
Please give us a call at 770-361-5393 to place your order or complete the reservation form online
and a representative will contact you. A non-refundable deposit is required in order to reserve the party rentals. Once the
non-refundable deposit is paid along with signed rental agreement, the party rentals are reserved. Top of Page How much room do I need to set up a bouncer?
You should have a clear area that has a minimum 15'x15' with a vertical clearance of 15'-22'. When you call to reserve
your bouncer, we will let you know the dimensions for the particular bouncer you will be renting. The surface on which we
set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects,
such as sticks and rocks, as well as pet droppings. There should be no low hanging tree branches or power lines
overhead. Driveways (or streets for block parties) are fine, just be sure to let us know ahead of time so we bring sand
bags instead of stakes to secure the inflatable. Top of Page What are the jumper house rules?
Adult supervision is required at all times.
No shoes, eyeglasses, food, gum, candy, or drinks
No climbing on the walls or netting.
No flipping, somersaults, wrestling, or fighting.
No SILLY STRING!
Allow only the same size kids to bounce at a time. Top of Page What kind of power is required?
You are expected to supply an electrical outlet. Our bouncers plug into a standard 110 household outlet. We will supply a
100 foot cord, and we ask that nothing else be plugged into the outlet we are utilizing. Be sure to test outdoor outlets as
they are likely to go bad, and if you don't use them often, you may not be aware that they don't work until time for setup!
Plug a hair dryer into the outlet and let it run on high for a few minutes to test. Placement of the bouncer should be no more
than 100ft from that outlet. If you would like to set up a bounce house at a park or place without an electrical outlet within
100ft, let us know and we can arrange to use a generator for an additional charge. Top of Page
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