Safety is our primary concern! Playhouse Jumpers LLC, reserves the right to refuse setup and REQUEST early removal at any event that has the potential to cause damage to its equipment and/or event attendees.
In most cases, a $50 non-refundable deposit will be required for unit rented. By making a deposit, you are fully aware and agree with our policies. Payment must be received within 24 hours of placing the reservation in order to reserve the jumper. For your convenience, we accept MasterCard, Visa, Cash, Check or Money Order. Any outstanding balance, not paid in advance, will be collected by the Playhouse Jumpers LLC Representative prior to set up of any equipment.
If for any reason, other than we are not on time, the customer is not ready to accept delivery of the equipment according to our scheduled agreement (time & date), the customer will forfeit all payments made.
You will be allowed to reschedule if cancellation is received seven (7) days prior to the event or weather and/or environmental conditions are unacceptable. The customer is responsible for communicating poor site conditions prior to delivery.
On the day of your event, your signature will be will be required on our Equipment Rental Agreement, Release & Assumption of Risk. In certain instances, an additional Waiver of Liability may be required for event participants. Please download and/or review these documents prior to your event and contact us with have any questions.
For the safety of equipment and personnel, Playhouse Jumpers LLC, will not setup equipment with the following conditions: rain, snow/ice, high winds, muddy conditions, or the temperature is below 40 degrees. If possible, Playhouse Jumpers LLC recommends that you reserve a suitable alternate indoor location for your event such as a church, gym or community center.
If you choose to attempt delivery in these conditions, and we are unable to set up due to environmental and/or weather conditions upon arrival, your deposit will not be refunded.
Post setup of any equipment, no refunds will be issued solely due to environmental and/or weather conditions.
In accordance with state/local laws, we charge sales tax on all rentals.